QUALITY OBJECTIVES

Gutema Firisa Construction set Quality objectives to provide a focus to direct the company and drive continual improvement in line with the requirements of ISO 9001: 2015 QMS. 

Its corporate objectives are:-

  1. Establish and implement effective ISO 9001: 2015 QMS at full scale in the company and be certified in July 2019;
  2. Perform, manage and improve company’s processes to meet customers and interested parties requirements based on Plan – Do – Check –Act (PDCA) cycle;
  3. Develop the competency and wellbeing of company’s employees through training and incentive packages;
  4. Maximize  productivity and profitability of the company  through risk-  based thinking;
  5. Bring excellence in company’s service delivery by consistently complying with customers and regulatory requirements;
  6. Develop mutually beneficial partnership with external providers to increase levels of customer and interested parties satisfaction;
  7. Determine and understand the context of the company to address factors which may influence its strategic direction, objectives and sustainability;
  8. Provide all resources necessary to achieve the required quality of product/service provision

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