QUALITY OBJECTIVES
Gutema Firisa Construction set Quality objectives to provide a focus to direct the company and drive continual improvement in line with the requirements of ISO 9001: 2015 QMS.
Its corporate objectives are:-
- Establish and implement effective ISO 9001: 2015 QMS at full scale in the company and be certified in July 2019;
- Perform, manage and improve company’s processes to meet customers and interested parties requirements based on Plan – Do – Check –Act (PDCA) cycle;
- Develop the competency and wellbeing of company’s employees through training and incentive packages;
- Maximize productivity and profitability of the company through risk- based thinking;
- Bring excellence in company’s service delivery by consistently complying with customers and regulatory requirements;
- Develop mutually beneficial partnership with external providers to increase levels of customer and interested parties satisfaction;
- Determine and understand the context of the company to address factors which may influence its strategic direction, objectives and sustainability;
- Provide all resources necessary to achieve the required quality of product/service provision
